Definition: The AI-driven rules and signals that identify when leadership behavior is drifting—before metrics reveal the damage.
Why it Matters: Most systems notice drift too late. Call Center Coach spots it early, so you can correct quietly.
Common Mistake: Assuming training and coaching alone will build new routines. Anchoring requires repetition, reinforcement, and system support in the flow of work.
Related Concepts: Visibility Loops, Calibration Layer, Execution Trigger Engine
Sample Usage: “The Drift Detection Logic flagged a coaching tone shift—before it became a complaint.”
Synonyms:
drift-detection-logic